Hailbelt Roofworks {{TOLL_FREE_NUMBER}}

Privacy Policy

Last Updated: June 1, 2026

This Privacy Policy describes how {{LEGAL_ENTITY_NAME}}, operating the website hailbeltroofworks.com as Hailbelt Roofworks ("we," "us," or "our"), collects, uses, and shares personal information when you visit this website or call our advertised phone numbers. Hailbelt Roofworks is a referral and matching service that connects homeowners with independent local service professionals.

1. Information We Collect

  • Contact information. Name, phone number, email address, and the service address or ZIP code you provide when you call us or submit a form.
  • Call recordings. Calls to and from our phone numbers may be recorded and monitored for quality assurance, matching, and compliance purposes. You will be notified at the start of a recorded call where required by law.
  • Project details. Information you share about your home and the service you need.
  • Cookies and analytics. We and our analytics and advertising partners use cookies, pixels, and similar technologies to measure traffic, attribute advertising, and improve the site.
  • Device and usage data. IP address, browser type, device identifiers, pages viewed, and referring URLs, collected automatically.

2. How We Use Information

  • To match your request with an independent service professional in our partner network and route your call to them.
  • To operate, secure, and improve this website and our call-routing systems.
  • To measure and improve our advertising.
  • To comply with legal obligations and enforce our Terms of Use.

3. How We Share Information

We share personal information with the service partners and buyers in our network so they can respond to your request — this is the core of our service. Depending on your state, this sharing may be considered a "sale" or "sharing" of personal information under applicable privacy law. We also share information with vendors that provide hosting, analytics, call routing, and advertising services on our behalf, and when required by law or in connection with a business transfer.

4. Your US State Privacy Rights

Residents of a growing number of US states have rights over their personal information. We honor the rights below for residents of states with comprehensive privacy laws.

California (CCPA/CPRA)

If you are a California resident, you have the right to: know what personal information we collect, use, and disclose; delete personal information we hold about you; correct inaccurate personal information; opt out of the sale or sharing of your personal information; limit the use of sensitive personal information; and be free from discrimination for exercising any of these rights. We do not knowingly sell or share the personal information of consumers under 16 years of age.

Virginia (VCDPA)

Virginia residents may access, correct, or delete their personal data, obtain a portable copy, and opt out of targeted advertising, the sale of personal data, and certain profiling.

Colorado (CPA)

Colorado residents have rights of access, correction, deletion, and data portability, and may opt out of targeted advertising, sale of personal data, and certain profiling.

Connecticut (CTDPA)

Connecticut residents have rights of access, correction, deletion, and portability, and may opt out of targeted advertising, sale, and certain profiling.

Utah (UCPA)

Utah residents may access and delete personal data, obtain a copy, and opt out of targeted advertising and the sale of personal data.

Texas (TDPSA)

Texas residents have rights of access, correction, deletion, and portability, and may opt out of targeted advertising, sale of personal data, and certain profiling.

Oregon (OCPA)

Oregon residents have rights of access, correction, deletion, and portability (including a list of specific third parties that received their data), and may opt out of targeted advertising, sale, and certain profiling.

Montana (MTCDPA)

Montana residents have rights of access, correction, deletion, and portability, and may opt out of targeted advertising, sale, and certain profiling.

Other states

If your state has enacted a comprehensive consumer privacy law that applies to us, we will honor the rights granted by that law. Contact us using the methods below and we will apply the law of your state of residence.

5. Do Not Sell or Share My Personal Information

Because we share your contact information with service partners and buyers to fulfill your request, some state laws treat that as a "sale" or "sharing." You may opt out at any time by any of these methods:

  • Calling us toll-free at {{TOLL_FREE_NUMBER}} and stating that you want to opt out of the sale or sharing of your personal information;
  • Emailing {{PRIVACY_EMAIL}} with the subject line "Do Not Sell or Share"; or
  • Writing to {{LEGAL_ENTITY_NAME}}, {{COMPANY_MAILING_ADDRESS}}.

Note that opting out may prevent us from connecting you with a service professional, since sharing your request with a partner is how the service works.

6. How to Exercise Your Rights

You (or, where permitted, your authorized agent) can exercise any privacy right by calling {{TOLL_FREE_NUMBER}}, emailing {{PRIVACY_EMAIL}}, or writing to {{LEGAL_ENTITY_NAME}}, {{COMPANY_MAILING_ADDRESS}}. We will verify your identity using the information you provide (such as the phone number or email associated with your request) before acting. We respond to verifiable requests within 45 days; if we need more time, we will notify you and may extend the deadline by an additional 45 days where the law allows.

Authorized agents

You may designate an authorized agent to submit requests on your behalf. We will require proof of the agent's authority (such as a signed permission or power of attorney) and may still verify your identity directly.

Appeals

If we decline to act on your request, you may appeal by replying to our decision or emailing {{PRIVACY_EMAIL}} with the subject "Privacy Appeal." We will respond to appeals within the timeframe required by your state's law. If your appeal is denied, you may contact your state attorney general.

7. Call Recording, Contact Consent, and TCPA

By calling our phone numbers, you consent to the recording and monitoring of the call as described above. By submitting your phone number through this website or providing it on a call, you consent to be contacted at that number by us and by the service professional matched to your request, including by phone and text message, about your service request. Message and data rates may apply. Consent to be contacted is not a condition of purchasing any property, goods, or services. You may revoke consent at any time by stating so on a call or emailing {{PRIVACY_EMAIL}}.

8. Data Retention and Security

We keep personal information only as long as needed for the purposes above — including call recordings, which are retained on a fixed schedule and then deleted — and we use reasonable administrative, technical, and physical safeguards to protect it. No method of transmission or storage is completely secure.

9. Children

This website is intended for adults arranging home services. We do not knowingly collect personal information from children under 16.

10. Changes to This Policy

We may update this Privacy Policy from time to time. The "Last Updated" date at the top reflects the most recent revision. Material changes will be posted on this page.

11. Contact Us

{{LEGAL_ENTITY_NAME}}
{{COMPANY_MAILING_ADDRESS}}
Toll-free: {{TOLL_FREE_NUMBER}}
Email: {{PRIVACY_EMAIL}}